Technical and Service Features FAQs

What is a 'digital communications backbone'?

Each myUrbanSKY building has a 'backbone' that manages data transmission from the satellite data feed to the master control panel and to all individual units. Our technical design specs and installation process ensures durability, reliability, and—when necessary—easy maintenance. 

What services does myUrbanSKY provide through this 'backbone'?   

The myUrbanSKY platform enables you to offer your tenants amenities that will save them money, generate new revenue streams for you, and make your property management easier with greater control.  The digital backbone is the core of an integrated building services program via one master provider—from amenities to security to automation.  With it you get unit-level control and a billing service with service and collection support. 

Our ‘out of the box’ tenant amenities include TV/data/phone bundles featuring the leading premium entertainment provider:  DIRECTV®.   All of our bundles start with DIRECTV's Choice package—but you decide which add-ons to offer based on your tenants' needs. 

And we plan to add other services at 'group' prices that will help you protect your investment, keep building operating expense low, increase your occupancy rates, and maximize NOI.

What's included in the pre-configured bundles?

myUrbanSKY Welcome! Package
a 'double-play' for your most cost-conscious tenants

  • DIRECTV® satellite television with 150-channels with on-demand movies
  • 10MB Internet service, a FREE! feature included in the bundle
  • NO additional charges for activation, installation, and modem rental
myUrbanSKY Hello! Package
a low-cost double-play-plus solution with a DVR upgrade and VOIP service
  • DIRECTV® satellite television with 150-channels with on-demand movies
  • 10MB Internet service, a FREE! feature included in the bundle
  • DVR equipment upgrade
  • Voice-Over-Internet phone (VOIP) service options, including SKYPE®
  • NO additional charges for activation, installation, and modem rental
  • Taxes on 'add on' features only
myUrbanSKY Good Day! Package
our super-premium deal that delivers incredible savings
  • DIRECTV® satellite television with 150-channels, on-demand movies, PLUS more premium features:  HD, HBO & Starz
  • 10MB Internet service, a FREE! feature included in the bundle
  • DVR equipment upgrade
  • SKYPE® Voice-Over-Internet phone service (VOIP) with national coverage
  • NO additional charges for activation, installation, and modem rental
  • Taxes on 'add on' features only