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Tenant FAQs

What are the myUrbanSKY plans?

myUrbanSKY Welcome! Package
a 'double-play' that gets you exactly what you want, no more, no less

  • DIRECTV® satellite television with 150-channels with on-demand movies
  • 10MB Internet service, a FREE! feature included in the bundle
  • NO additional charges for activation, installation, and modem rental
  • Minimal taxes based on local requirements
myUrbanSKY Hello! Package
a low-cost double-play-plus solution with a DVR upgrade and VOIP service
  • DIRECTV® satellite television with 150-channels with on-demand movies
  • 10MB Internet service, a FREE! feature included in the bundle
  • DVR equipment upgrade
  • Voice-Over-Internet phone (VOIP) service options, including SKYPE®
  • NO additional charges for activation, installation, and modem rental
  • Minimal taxes based on local requirements
myUrbanSKY Good Day! Package
our super-premium deal that delivers incredible savings
  • DIRECTV® satellite television with 150-channels, on-demand movies, PLUS more premium features:  HD, HBO & Starz
  • 10MB Internet service, a FREE! feature included in the bundle
  • DVR equipment upgrade
  • SKYPE® Voice-Over-Internet phone service (VOIP) with national coverage
  • NO additional charges for activation, installation, and modem rental
  • Minimal taxes based on local requirements

What does it cost to sign on?

As a tenant of a myUrbanSKY building, you may sign on for one packages offered through your landlord. Our programs in the City of Chicago range from $79.95 per month to $143.86 per month, depending on the features included. 

These are 'all in' and 'everyday best deal' prices with no hidden charges and no expiration. No unexpected price increases!

How much will I save?

Compare and Save!  Sign on for our premium Good Day! Package and you'll spend $63.52 less than you might with Comcast's Preferred Plus Package.  That adds up to more than $750 per year in savings!

It's not always easy to calculate the comparison.  Why?  Because other providers offer special short-term discounts that expire after one, two, six or twelve months. And charge extra for activation, installation, and equipment rental. 

Will the price increase?

We can't promise 'never', but the price for the package you select won't increase for your apartment rental term.  And we can promise that you won't get stuck with 'extra' charges unless you choose to add additional features or services available through your landlord.

What is VOIP?

'Voice Over Internet' phone systems allow you to make 'calls' from your computerand reach others on their computers.  VOIP systems are used around the world by millions of people. However, it is not a replacement for your ordinary 'landline' telephone from your local telephone company.  It can't be used for emergency callsto 911, for example.